DataLock employs state-of-the-art hardware and software and operates in line with best practices.

Geographic redundancy

Data is backed up to secure data centers in both Auckland and Wellington.

Continuous backup option

If you aren't satisfied with daily backups, you can deploy DataLock's second-by-second monitoring to backup files, folders and databases the instant they are created or modified.

Supports all systems and applications

OS: Windows, Mac, Linux, Unix, Solaris, NetWare, NAS devices, etc.

Applications: Microsoft Exchange Server, Microsoft SQL Server, Lotus Notes/Domino, Oracle, MySQL, etc.

Best-in-class data security

All backup data is encrypted for privacy using 128/256-bit AES encryption, a standard commissioned by the NSA specifically for government and military data. The data is then transferred to DataLock's storage centers through a 1024-bit SSL certified Internet portal.

Multi-layered check summing

Backups are checked and rechecked at the network packet, file bit and disk sector level to guarantee that backups are completed properly.

Comprehensive API

Enables large-scale deployment of accounts without human interaction, reducing provisioning time and costs.

Simple, user-friendly GUI

Easy set-up and operation reduces your reliance on provider support.

Multiple recovery options

Restore via Internet download or external hard drive.

Supports all systems and applications

Operating Systems: Windows, Mac, Linux, Unix, Solaris, NetWare, NAS devices, etc.

Applications: Microsoft Exchange Server, Microsoft SQL Server, Lotus Notes/Domino, Oracle, MySQL, etc.

Programs not listed here are also covered. DataLock's easily configurable command line tools enable you to add custom backup logics to basic backup operations through simple scripting.

Backup your email

You can choose to have DataLock automatically backup all critical data within Microsoft Exchange Server, including individual emails, calendars and contact lists.

Backup regardless of Internet connection

Whenever you travel or conduct business offline, your data will be saved to a local temporary folder. The next time you connect to the Internet, your data will be backed up to DataLock's secure servers.

Flexible scheduling

DataLock works around you and your bandwidth needs, allowing you to run backups at different times on different days. DataLock will even run full backups over the holidays.

Local copy backup

DataLock can backup to a local location of yours (such as an NAS device) as well as our offsite locations. In the event of file loss, you can save time and bandwidth by restoring large files from your local copy rather than downloading them online.

Open file support

Ensure all your files are backed up, not just the ones that are conveniently available. By using Microsoft's Volume Shadow Service, DataLock preserves your Outlook files and any documents you are working on at the time of backup.

Geographically redundant data centers

DataLock preserves your data in the Maxnet  Data Centre facilities.

• Bandwidth provided by Telecom, Telstra, Vector and CityLink for maximum speed and uptime. Connected at the APE and WIX with full 2 x 100Mbit/sec connectivity.
• 24/7/365 online monitoring and on-site security guard protection
• VESDA fire detection and suppression systems
• Redundant power distribution units and dual backup diesel generators
• High availability firewall
• Concrete floors, walls and ceilings; Rittal cabinets for hosted servers are seismically secured to concrete floor
• Raised flooring for optimal airflow
• Heating, ventilation and air-conditioning (HVAC) systems
  
  

Primary Server

DataLock's primary server runs proprietary backup software and is housed in a secure and protected environment. Internet connectivity allows in excess of 112,500 backups per day and night. Multiple disk arrays protected by the ZFS file system and RAIDZ2 for full redundancy and bit-level, file-level and sector-level integrity. Maximum uptime with triple hot-swappable power supplies, multiple CPUs, spare memory banks and multiple hot-swappable blowers.

Replication Server

For added protection and system redundancy, DataLock replicates all data to a secondary security server in Wellington, New Zealand. All data is transferred between the two servers in real time, via 1024-bit SSL encryption.

Client Software

DataLock's software works exclusively with DataLock's primary server. The software monitors file activity on the client system and at scheduled times throughout the day, uploads only the smallest of adjustments within changed files. All data is encrypted for privacy using 128/256-bit AES encryption and then replicated through a 1024-bit SSL certified Internet portal.

Local Copy

DataLock can automatically create local copies of your data on a NAS device or direct attached storage unit. In the event of file loss, you can save time and bandwidth by restoring large files from your local copy rather than downloading them online.

Restore via download

It takes only 3 clicks to download single or multiple files from DataLock's servers to your computer. This can be helpful when you need to restore files that have been accidentally deleted or overwritten with mistakes. When restoring in this manner, you have the choice of which file version you would like to restore.

Restore via external hard drive

In the event of total file loss, DataLock will send all your data to you on an external hard drive. Data on this hard drive remains in its compressed and encrypted state to ensure maximum security for your sensitive corporate data. DataLock's software has a built in 'decryption wizard' to facilitate the restoration of your data in a fast and efficient manner.

This method allows for individual file restoration as well as full backup set restoration. You have the choice of which file version you would like to restore.

Add new clients in real time

With DataLock's Partner Management Console, you can add client accounts in real time rather than waiting for staff.

Manage client features in seconds

Your clients' needs can change frequently and without warning, yet you need to respond quickly. DataLock's Online Management Console enables you to update every aspect of a client's account instantly.

Maintain a "Partnerside Replication Server" for fast restorations

Partnerside Replication has proven to be extremely effective with existing providers. By maintaining your own copy of your clients' data, you are able to respond to disaster recovery situations in a matter of minutes.

Deploy off-site disk imagining with StorageCraft and ShadowProtect

DataLock is the perfect companion for Storage Craft's Shadow Protect. By having a remote copy of your client's disk image, you are well positioned for disaster recovery.

Get comprehensive daily reports in one-view email

Each morning you will arrive at your desk to find the "DataLock One-View Report" in your inbox. This email gives you a quick overview of all backup clients, backup sets and backup jobs that ran the previous day. A simple click gives you a comprehensive report of each backup log.

Auto-send custom email reports to your clients

Many of our partners have a need to send comprehensive daily backup reports to their clients, but they also require these reports to be branded. DataLock automatically sends daily reports to your clients from your company's email account, detailing the essentials of their backups from the previous day.

Deploy VLAN Wireless and VLAN ADSL with unmetered connections

Enjoy unmetered traffic with upload speeds of up to 100Mbit/sec. DataLock providers can set up dedicated links to our backup server using VLAN Wireless in Auckland and Wellington, as well as VLAN ADSL nationwide. These are simple to create and allow backup sets of up to 15 Terabytes.

Customise your software features

Don't want to support certain features? DataLock can include and/or leave out a number of features in your software, giving you absolute control over your software options.