DataLock is New Zealand’s largest network of online backup providers. More than 120 IT companies throughout New Zealand and Australia are proud to protect their clients’ data using DataLock.

When you provide your customers with DataLock, you are securing their critical data with the most advanced backup technology available today. Online backup is replacing tapes, CDs/DVDs and external hard drives because of its speed, ease and reliability. We invite you to be the first to offer your clients the unmatched security of online backup.

You can choose to brand your DataLock software and provide it as your own service, or leverage the “Powered by DataLock” logo to highlight your partnership with a backup specialist.  

DataLock is committed to giving you and its many partners the best in support and software features. To learn more about becoming a provider, see our Provider Benefits.

 .

Provide today's best technology

DataLock's backup system is built on the most robust encryption, compression, change detection and checksum technology available today. We maintain and upgrade our own systems continuously, keeping you and your clients on the forefront of backup technology.

With the slow demise of the tape backup system, online backup has become the preferred solution for most businesses. Don't wait until you’re forced to make a change…be the first to offer your clients online backup.

Partners are our priority

You and our partners are our greatest asset in growth. DataLock relies on this diverse and dedicated group of providers to take our technology to the people.  While we have the infrastructure to support customers directly, we believe businesses are best served by local providers like you. We give you the tools you need to provide the best support, and together we grow and enjoy success.

We send clients to you

When businesses ring us for backup services, our partners are the ones who benefit. Based on the client’s location and backup needs, we direct them to a local provider in our network.

Choose your profit margins

Profit margins, payment terms and package deals are entirely your business. DataLock respects the way you run your company, allowing you to set prices for online backup.

Add new clients in real time

With DataLock's Partner Management Console, you can add client accounts in real time rather than waiting for staff.

Manage client features in seconds

Your clients’ needs can change frequently and without warning, yet you need to respond quickly. DataLock’s Online Management Console enables you to update every aspect of a client’s account instantly.

Maintain a "Partnerside Replication Server" for fast restorations

Partnerside Replication has proven to be extremely effective with existing providers. By maintaining your own copy of your clients’ data, you are able to respond to disaster recovery situations in a matter of minutes. 

Deploy off-site disk imagining with StorageCraft and ShadowProtect

DataLock is the perfect companion for Storage Craft's Shadow Protect. By having a remote copy of your client’s disk image, you are well positioned for disaster recovery.

Get comprehensive daily reports in one-view email

Each morning you will arrive at your desk to find the "DataLock One-View Report" in your inbox. This email gives you a quick overview of all backup clients, backup sets and backup jobs that ran the previous day. A simple click gives you a comprehensive report of each backup log.

Auto-send custom email reports to your clients

Many of our partners have a need to send comprehensive daily backup reports to their clients, but they also require these reports to be branded. DataLock automatically sends daily reports to your clients from your company’s email account, detailing the essentials of their backups from the previous day.

Deploy VLAN Wireless and VLAN ADSL with unmetered connections

Enjoy unmetered traffic with upload speeds of up to 100Mbit/sec. DataLock providers can set up dedicated links to our backup server using VLAN Wireless in Auckland and Wellington, as well as VLAN ADSL nationwide. These are simple to create and allow backup sets of up to 15 Terabytes.

Customise your software features

Don't want to support certain features? DataLock can include and/or leave out a number of features in your software, giving you absolute control over your software options.

Backups are only as good as your ability to restore data in a quick and stress free manner. With the DataLock backup system, all data is restorable instantly via the client software (downloadable).

You can also have DataLock send your clients their data on a CD/DVD or external hard drive. All media that leaves the DataLock office is branded with your company name, logo and details, as well as simple instructions on how to restore the data onto the original computer. 

And, if you wish to do so, we can allow the opening of a secure portal between our replication server and your very own server, giving you an instant local copy of all your clients’ encrypted data. This gives you the opportunity to respond instantly to restore requests from your clients.

One of the unique opportunities DataLock provides is the ability to create your own identity in the New Zealand online backup industry.

By having DataLock build your branded software, you can create and/or maintain a cutting edge marketing plan, drawing in potential clients with your online backup service. 

It is important to us, however, that our products and services are used only with the highest standard of excellence. For this reason, DataLock has strict controls over the quality of branding, and all software building is done in-house, saving you time and bringing you the best possible product.

Not only do we adjust the colours and replace the logo, but we go as far as changing all help files as well as the ‘about us’ and contact sections of the software.

Your branded presence in the online backup market can be a strong one. With your brand and local presence in the marketplace, coupled with DataLock’s attentive service, backend support, security and feature-rich product, your clients will be well taken care of.

As a DataLock provider, you receive all the training and support needed to ensure your clients get the very best in technical support

When a client of yours has a question regarding their backup, you will be there giving them the first line of support. Problems between the DataLock system and client software rarely arise, and when they do it is often because something simple has been overlooked at the client end—the computer is switched off or the Internet is down.

However, as soon as you recognize that the DataLock system needs attention, or if you need any help in any way with a client, you are our first priority.

The specifically built Partner Online Management Console has all the training information needed for you to offer expert advice and to maximise your earning potential through this service.

At DataLock we recognise that our extensive network of professional IT companies is our greatest asset. Your understanding of the DataLock system is essential for maintaining the highest level of excellence.

Our Online Management Console is full of online training, and we plan on expanding this content continually, helping you and your staff stay up-to-date with the latest and most secure backup practices. 

By becoming a certified DataLock provider, you will be our first call in your local area to provide support to businesses seeking online backup. Certification is not an essential, but is designed to instill confidence in businesses looking for the best in professional care and data security.

Call us at 0800 DATA LOCK (0800 3283 56) for more information.